FAQs

We ship our products from different warehouses around the world, and always do our best to ship your items from the closest warehouse to your location. However, this might mean that some items arrive on different dates than others, as they are shipped from different warehouses. We are constantly working on stocking up our warehouses with as many products as we can, but you can probably imagine this is not always possible with 1000+ products and 3 warehouse locations. Rest assured, you will get all your items.

Often, tracking numbers will only function on domestic orders, as foreign postal systems will not update the location of the package in our carriers’ systems. International shipping usually takes between 2-4 weeks, so you can estimate that it will take about that long from the time your package ships until you’ll receive it. If your order is domestic and the tracking number doesn’t work, please let us know so we can make sure that your items were properly shipped.

All domestic delivery issues become the responsibility of USPS once it’s been shipped from our warehouse or suppliers. You can contact USPS at (800) 275-8777 to locate your package at your local post office.

We usually ship items 3-7 days from the purchase date and depending on the shipping option you selected it will take 10-18 days for the carrier to deliver your items to your mail box. The processing time can also be affected by the item’s stock status. If your order includes hot items experiencing stock availability issues, the order can take between 5-10 business days to process. 

Free Shipping

Delivery: 12-18 days + Production time

Standard Shipping ($12.95)

Delivery: 12-16 days + Production time

International Shipping outside the US ($15.95) 

Delivery: 15-25 days + Production time

We provide a tracking number for most orders.

We offer FREE SHIPPING in selected countries. We also offer express shipping. For complete information visit the Shipping page.

We accept Visa, Mastercard, Paypal.

Yes! You’ll receive an email with a tracking number when your order ships.

Tracking page